Target Security Specialist

Target•New York City, NY

18d•Onsite

About The Position

The Target Security Specialist supports Assets Protection by helping keep guests, team members, and the brand safe and secure. The role helps protect profitable sales by mitigating shortage risks and preventing, investigating, and resolving theft and fraud. It also offers experience in crisis response, safety, crowd management, de-escalation, merchandise recovery, video surveillance, and incident documentation. The specialist welcomes and assists guests and team members, maintains safe and secure standards throughout the store and exterior property, responds to and documents security incidents, and supports merchandise recoveries and apprehensions in accordance with company policy and AP leadership guidance. The role also helps prevent theft and shortage, trains team members on merchandise protection and operational shortage focus areas, and executes shortage action plans. A flexible schedule, including nights, weekends, and holidays, and regular attendance are necessary.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor; help guests find products in-store and online.
Maintain a physical security culture by assessing and upholding safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Use escalation tools appropriately to address guest issues and provide a safe and secure environment.
Conduct merchandise recoveries and provide apprehension support as needed, following AP policies, procedures, and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
Submit documentation for incidents in the system in accordance with AP policies and procedures.
Understand and appropriately use the video system.
Train team members to apply merchandise protection and execute audits.
Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
Execute shortage action plans established by AP leadership.
Model safe work practices and maintain a clean store; identify and correct hazards and follow safety policies and best practices.
Provide service and a shopping experience that meets guests' needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.