Target Security Specialist

Target•Hawthorne, CA

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and responding to theft and fraud, while helping ensure products remain available to guests. It also involves building relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with physical security and incident response. Specialists promote a safe and secure environment throughout the store and its exterior, respond to security incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with Assets Protection policies, and accurately document cases. They also use Target’s video surveillance system and help prevent theft at the front of the store through merchandise receipt checks. This is an active, physically demanding role requiring mobility throughout a shift, flexibility, teamwork, and the ability to work in a fast-paced environment. Schedules may vary and may include nights, weekends, holidays, and peak shopping periods. The starting hourly rate is $21.75 USD.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and other peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain job duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents in a timely manner and document them accurately.
Respond appropriately to guest issues to maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store and recognize and communicate theft and shortage trends.
Submit appropriate incident documentation in the case management system in accordance with Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance.
Work safely, follow safety policies, best practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.