Target Security Specialist

Target•Chicago, IL
•$21 - $31•Onsite

About The Position

The Target Security Specialist helps create a safe and secure environment for guests and team members while mitigating shortage risks and supporting sales. As part of the Assets Protection team, this role protects guests, team members, the brand, and profitable sales by preventing, investigating, and resolving theft and fraud. The position includes responding to incidents and crises, supporting crowd management, de-escalating guest issues, recovering merchandise, using video surveillance, and documenting cases in industry case management systems. The specialist welcomes and assists guests and team members, maintains physical security standards throughout the store and exterior property, and carries out shortage-prevention activities under AP policies and leadership guidance. The role also trains team members on merchandise protection and shortage-focused operational practices, executes shortage action plans, and models safe, ethical, and compliant conduct. Work is active and may include nights, weekends, and holidays; regular attendance is necessary.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to learn and adapt to current technology needs.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents.
  • Use escalation tools appropriately to address guest issues and maintain a safe and secure environment.
  • Conduct merchandise recoveries and provide apprehension support as needed, following AP policies, procedures, and leadership guidance.
  • Perform receipt checks for exposed high-dollar merchandise to prevent theft and shortage at the front of the store.
  • Submit appropriate incident documentation in the system according to AP policy and procedures.
  • Understand and appropriately use the video system.
  • Train team members to apply merchandise protection and execute audits.
  • Teach team members about operational shortage focus areas as directed by AP leadership.
  • Execute shortage action plans set by AP leadership.
  • Work safely and maintain a clean store for guests and team members.
  • Provide service and a shopping experience that meets guests' needs.
  • Demonstrate ethical conduct, safety, and compliance.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits are available across financial, education, and well-being categories; eligibility details are provided through the linked benefits resources.
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