Target Security Specialist

Target•Milton, GA
•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, helping keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. It provides experience in intelligence-led safety practices, crisis response, crowd management, de-escalation, physical security, video surveillance, and incident documentation. The specialist also contributes to a friendly and helpful guest experience, assists guests and team members, and adapts to changing business needs. The work is active and physically demanding, and requires following Assets Protection policies, safety practices, and applicable legal requirements. Schedules may vary and may include nights, weekends, holidays, and peak shopping periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
  • Ability to work a flexible schedule that may include nights, weekends, holidays, and varying shifts; report for scheduled work and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and document incidents accurately.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store to prevent theft and shortage, and recognize and communicate trends.
  • Submit incident documentation in the case management system according to Assets Protection policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.
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