Target Security Specialist

Target•Cicero, NY

11d•Onsite

About The Position

Target Security Specialists help protect guests, team members, store assets, and the Target brand. The role supports a safe and secure store environment, mitigates shortage risks, and helps prevent and resolve theft and fraud. Specialists build relationships with store leaders and public safety officials, including law enforcement, and provide guest service while responding to security concerns. The position involves assessing and maintaining security standards throughout the store and exterior property, responding to and documenting incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with policy, conducting merchandise receipt checks, and using Target's video surveillance and case management systems. Specialists also help guests, support peers, adapt to changing business needs, and uphold safety, ethical conduct, and compliance. The job is active and physically demanding, requires schedule flexibility, and includes responding to guest and team-member needs in a fast-paced retail environment.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb ladders; apprehend subjects in accordance with company policy; and scan, handle, and move merchandise safely, including frequently lifting or moving up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them for their transactions.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit appropriate documentation for incidents in the case management system according to policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.