Target Security Specialist

Target•North Canton, OH

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure while protecting profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. They build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, welcoming shopping experience. The role involves using intelligence-led tactics, crisis response, safety and crowd management, de-escalation, physical security controls, video surveillance, and case-management systems. Specialists greet and assist guests, support peers, adapt to changing business needs, maintain safe and secure standards throughout the store and exterior property, and respond to and document security incidents. They may conduct merchandise theft recoveries, support theft apprehensions, and perform merchandise receipt checks in accordance with Asset Protection policies and procedures. The position is active and physically demanding. It requires flexibility to work varying schedules, including nights, weekends, holidays, and peak shopping times, and may involve working in changing temperatures, humidity, and other elements. Target provides training for the role. The stated starting hourly rate is $18.00, with a pay range of $18.00–$27.00 per hour.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and/or other legal requirements related to the position.
Welcoming and helpful attitude toward guests and other team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and ending transactions with a sincere thank you.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adapt to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment for team members and guests.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Asset Protection policies.
Perform merchandise receipt checks to prevent theft and shortage, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case-management system according to Asset Protection policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, comply with safety policies, best practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.