Target Security Specialist

Target•Mechanicsburg, PA

22d

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. Specialists use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case management systems. The position also supports a welcoming guest experience by helping guests, assisting fellow team members, and responding to security incidents. Specialists promote safe and secure conditions throughout the store and exterior property, document incidents, support theft recoveries and apprehensions in accordance with policy, and help prevent shortage. The work is active and physically demanding, requires schedule flexibility, and may involve varying environmental conditions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, helping resolve issues, and thanking guests at the end of transactions.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit appropriate documentation for incidents in the case management system in accordance with policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.