Target Security Specialist

Target•Gilroy, CA
•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a welcoming and helpful store experience. They promote a safe and secure environment, help mitigate shortage risks, and respond to security incidents, theft, fraud, and crisis events. The role includes building relationships with store leaders and public safety officials, including law enforcement, and may provide experience in intelligence-led security, crisis response, de-escalation, physical security controls, video surveillance, and case documentation. The position also involves supporting guests and peers, adapting to changing business needs, and maintaining a positive and respectful attitude. Specialists must follow Asset Protection policies and procedures, safety practices, and applicable legal requirements. Work is physically active and requires flexibility to work varying shifts, including nights, weekends, holidays, and peak shopping times. The starting hourly rate is $22.25 USD.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe environment for guests and team members.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store to prevent theft and shortage, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system according to policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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