Target Security Specialist

Target•Wilmington, MA

21d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting a safe and secure store environment, mitigating shortage risks, and preventing and resolving theft and fraud. They build relationships with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case management systems. The role also supports an easy, inspiring, and friendly guest experience. Specialists greet and assist guests, help resolve issues, support peers, and adapt to changing business needs. They assess security standards throughout the store and exterior property, respond to and document incidents, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, and submit incident documentation. Specialists work safely, follow policies and training, and perform other duties based on business needs. The role is physically active and requires schedule flexibility, including nights, weekends, holidays, and peak shopping periods.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
Ability to work in a fast-moving, highly active, physically demanding role requiring teamwork, flexibility, and creative problem solving.

Responsibilities

Greet guests warmly, help them find what they need or resolve issues, and thank them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, following policy and recognizing and communicating trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.