Target Security Specialist

Target•Austin, TX

9d•Onsite

About The Position

The Target Security Specialist is part of the Assets Protection team, helping keep guests, team members, and the Target brand safe and secure. The role supports shortage prevention and resolution, responds to security incidents, and helps maintain a safe environment throughout the store and its exterior. It involves guest service, crisis response, de-escalation, theft recovery support, use of video surveillance and case management systems, and collaboration with store leaders and public safety officials. The position also contributes to a positive guest experience by welcoming and assisting guests, resolving issues, and supporting peers. Specialists work in a fast-paced, physically active environment, follow Assets Protection and safety policies, and adapt to changing business needs and schedules.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, report as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Respond appropriately to guest issues to maintain a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit appropriate incident documentation in the case management system in accordance with Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.