Target Security Specialist

Target•Riverdale, NJ

About The Position

Target Security Specialists help protect guests, team members, the Target brand, and profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. They help maintain a safe and secure environment throughout the store and its exterior, respond to security incidents, support crisis response and de-escalation, and build relationships with store leaders and public safety officials. The role also involves creating a friendly guest experience, supporting peers, and adapting to changing business and guest needs. Target provides training for the role.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
  • Flexible availability for varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times; ability to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
  • Respond to security incidents promptly and document them accurately.
  • Respond appropriately to guest issues to help provide a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store in accordance with Asset Protection policies, and recognize and communicate trends.
  • Submit incident documentation in the case management system according to Asset Protection policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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