Target Security Specialist

Target•Louisville, KY

22d•Onsite

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. They help protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. The role includes safety and crisis response, crowd management, de-escalation, use of physical security controls and Target’s video surveillance system, and accurate case documentation. The position also supports a welcoming guest experience and contributes to a safe, secure store environment, including exterior property. Work is fast-moving, active, and physically demanding, with schedules that may vary and include nights, weekends, holidays, and peak shopping periods. The starting hourly rate is $18.25 USD.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays; report to scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Deliver a friendly, helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them for their transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and document incidents accurately.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize theft and shortage trends, and communicate them.
Submit incident documentation in the case management system according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.