Target Security Specialist

Target•Appleton, WI

3d•Onsite

About The Position

Target Security Specialists help protect guests, team members, the Target brand, and profitable sales by reducing shortage risks and preventing and responding to theft, fraud, and security incidents. The role supports a safe and secure store environment through intelligence-led tactics, crisis response, de-escalation, physical security practices, and use of Target’s video surveillance and case management systems. Specialists also build relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with security responsibilities. Specialists help guests have a smooth shopping experience, support team members, assess and maintain safety standards throughout the store and exterior property, respond to and document incidents, conduct merchandise theft recoveries, support theft apprehensions in accordance with policy, and perform merchandise receipt checks. The work is active and physically demanding, requires flexibility and teamwork, and may involve varying temperatures and other environmental conditions. The starting hourly rate is $18.25 USD.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled work, complete scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Provide friendly, helpful guest service, including greeting guests, helping them find items or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents in a timely and accurate manner and document them appropriately.
Respond to guest issues to help maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Assets Protection policies.
Submit incident documentation in the case management system according to Assets Protection policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.