T-2361 Target Security Specialist

Target•Trumbull, CT
•$21 - $31•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The role focuses on crisis response, safety, crowd management, theft and fraud prevention, and maintaining a safe shopping environment. Specialists build relationships with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, physical security controls, video surveillance, and case management systems. The position also contributes to a welcoming guest experience by greeting and assisting guests, resolving issues, and supporting peers. Specialists respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions according to company policy, perform merchandise receipt checks, and help prevent shortage. The role requires flexibility, safe work practices, and the ability to meet the physical demands of an active store environment.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and/or other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly, inspiring guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them after transactions.
  • Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.
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