Target Security Specialist

Target•Chicago, IL

2d•Onsite

About The Position

The Target Security Specialist helps provide a safe and secure shopping experience for guests and team members while mitigating shortage risks and supporting sales. The role is part of the Assets Protection team, which protects guests, team members, the brand, and profitable sales by preventing, investigating, and resolving theft and fraud. The position offers experience with intelligence-led security tactics, crisis response, safety and crowd management, de-escalation, merchandise recovery, video surveillance, and incident documentation. The specialist supports guests and team members at the front of the store and on the sales floor, maintains physical security standards throughout the store and exterior property, responds to and documents incidents, and follows Assets Protection policies and leadership guidance. The role also includes supporting merchandise recovery and apprehensions, conducting receipt checks for exposed high-dollar merchandise, using video and case-management systems, and training team members on merchandise protection and shortage-prevention practices. This is an active, guest-facing role in a busy retail environment. It requires a flexible schedule that may include nights, weekends, and holidays; regular attendance; and the ability to climb ladders, apprehend subjects in accordance with company policy, and safely handle or move merchandise frequently weighing up to 40 pounds. The starting hourly rate is $20.50, with a stated pay range of $20.50–$30.75 per hour.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and other team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and accurately document them according to Assets Protection policies and procedures.
Use escalation tools to address guest issues and support a safe environment for guests and team members.
Conduct merchandise recoveries and provide apprehension support as needed, following Assets Protection policies and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
Submit appropriate documentation for incidents in the system.
Understand and appropriately use the video surveillance system.
Train team members on merchandise protection and audit execution.
Teach and train team members on operational shortage-focus opportunities as directed by Assets Protection leadership.
Execute shortage action plans established by Assets Protection leadership.
Work safely and maintain a clean store for guests and team members.
Provide service and a shopping experience that meets guests’ needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.