Target Security Specialist

Target•Dallas, TX

6d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand. As part of the Assets Protection team, they help mitigate shortage risks, prevent and resolve theft and fraud, and support product availability. They build relationships with store leaders and public safety officials, including law enforcement, and help create a safe, secure, and welcoming shopping environment. The role involves using intelligence-led tactics, crisis response, safety and crowd management, de-escalation, physical security controls, video surveillance, and case management systems. Specialists interact with guests and colleagues, respond to security incidents, support theft recoveries and apprehensions in accordance with company policy, and help maintain safe and secure conditions throughout the store and exterior property. The position is active and physically demanding, requires flexibility to work varying schedules, and includes remaining mobile during shifts and handling merchandise.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote physical security by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case management system in accordance with policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.