Target Security Specialist

Target•Virginia, MN

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. They help mitigate shortage risks, prevent and resolve theft and fraud, support crisis response, and promote a safe and secure environment throughout the store and exterior property. The position also involves building relationships with store leaders and public safety officials, including law enforcement. The role combines guest service with physical security and incident response. Specialists assist guests, collaborate with team members, respond to and document security incidents, use de-escalation tactics, conduct merchandise theft recoveries, support theft apprehensions in accordance with policy, and use Target’s video surveillance and case management systems. The work is active and physically demanding and requires flexibility to meet business needs.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed while adhering to Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.