Target Security Specialist

Target•Pensacola, FL

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a safe and welcoming shopping experience. The role supports Assets Protection by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products are available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement. The position involves maintaining safe and secure standards throughout the store and exterior property; responding to and documenting incidents; using de-escalation tactics and Target’s video surveillance system; supporting theft apprehensions and merchandise recoveries in accordance with Assets Protection policies; and conducting merchandise receipt checks. Specialists also provide helpful guest service, assist peers, adapt to business needs, and follow safety, ethical conduct, and compliance requirements. The role is physically active and requires schedule flexibility, including availability for nights, weekends, holidays, and peak shopping times.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Availability for a flexible work schedule, including nights, weekends, and holidays, and ability to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.