TAP Sports Bar Host - MGM Springfield

MGM Resorts International • Springfield, MO

7d

About The Position

As a Host Person at the TAP Sports Bar, you will greet guests promptly, manage reservations, and maintain cleanliness and organization in the restaurant. The role involves communicating guest needs and special requests to Restaurant Reservations, management, and the kitchen; maintaining current knowledge of restaurant activities, table setups, and hours; and assisting food service staff as needed. The schedule is mostly nights, on a part-time basis of 16–24 hours per week, and includes varied shifts, weekends, and holidays.

Requirements

• Strong communication skills.
• Passion for providing exceptional customer service.
• Able to work varied shifts, including weekends and holidays.

Nice To Haves

• 2+ years of prior experience in a restaurant as a dining host is preferred.

Responsibilities

• Greet guests promptly and courteously as they enter the restaurant.
• Manage reservations and maintain an accurate count using the reservation book.
• Communicate with Restaurant Reservations regarding special orders and requests, and relay guest needs to management and the kitchen.
• Maintain knowledge of daily activities, table setups, and restaurant hours, and ensure menus are current and in good condition.
• Frequently check on guests waiting to be seated and assure them that their tables are being prepared.
• Maintain cleanliness and organization of assigned work areas.
• Shut down the podium and forward phones to voicemail at the end of the shift.
• Assist food servers, bus persons, and food service runners as needed.

Benefits

• Wellness programs supporting mental and physical health.
• Discounts on hotel stays, dining, retail, entertainment, and partner offerings for travel and technology.
• Free meals in the employee dining room.
• Free parking, whether on or off shift.
• Career development programs, networking events, and community volunteer opportunities.
• Medical, dental, vision, and life insurance, 401(k) plans, and time off plans, subject to eligibility factors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed