Talent & Workplace Coordinator

Charta Health•San Francisco, CA

20d•$70,000 - $90,000•Onsite

About The Position

Charta Health is building an AI-powered operating system for modern healthcare organizations, streamlining revenue cycle, clinical operations, and administrative workflows. The Talent & Workplace Coordinator will serve as the operational backbone of hiring and help deliver a strong candidate and new-hire experience. This is an everyday, in-office role at Charta’s headquarters in SoMa, San Francisco. The role focuses approximately 50% on candidate scheduling and interview logistics, 30% on talent operations and Ashby administration, and 20% on workplace and new-hire support. The coordinator will manage complex interview loops across in-person and remote interviews, maintain and improve hiring workflows in Ashby, and help keep the San Francisco office operating smoothly. The position requires strong self-management, attention to detail, adaptability, curiosity, resourcefulness, and a customer-service mindset. It offers ownership and a potential development path into Talent Operations, full-cycle Recruiting, Facilities, or People Operations.

Requirements

2–4 years of relevant experience in recruiting coordination, talent or recruiting operations, People Operations, or a high-volume scheduling and operations role.
Hands-on experience using Ashby for interview scheduling and hiring workflows; admin-level configuration experience with interview plans, scorecards, templates, and automations is preferred within the stated Ashby qualification.
Willingness to work on-site Monday through Friday at the SoMa, San Francisco headquarters.
Experience documenting processes, addressing root causes rather than relying on repeated workarounds, and automating repeatable work.
Exceptional attention to detail and calendar-management skills, including catching errors across time zones and multi-interviewer loops.
Ability to work proactively and independently, learn quickly, take ownership, solve problems, and navigate ambiguity.
Thoughtful, empathetic, service-driven approach toward candidates, interviewers, and employees, with strong written communication.
Ability to lift and move objects up to 50 lbs as required for office inventory, package deliveries, desk setups, and event staging.

Nice To Haves

Experience in an early-stage, fast-paced startup environment.
Experience supporting high-volume technical or engineering hiring.
Experience with Rippling HRIS.
Experience building recruiting reports or dashboards, or using workflow tools such as Zapier or Slack workflows to automate tasks.
Basic knowledge of workplace safety, building compliance, and health standards, such as OSHA guidelines.

Responsibilities

Coordinate end-to-end candidate interview schedules for complex, multi-stage, multi-interviewer onsite and remote panels in Ashby, including coordination with the NYC office.
Ensure interview loops have correct interviewer assignments, accurate calendar invitations and links, and clear role-specific instructions.
Serve as the primary contact for candidate inquiries and reschedules; greet candidates at headquarters, coordinate travel when needed, and support a thoughtful candidate experience.
Partner with recruiters, hiring managers, and interviewers to keep interview loops efficient and aligned, monitor interviewer availability and workload, and ensure feedback is submitted on time.
Schedule candidates promptly and keep hiring teams informed of logistics.
Administer Ashby, including configuring job openings, interview plans, scorecards, email templates, custom fields, and stages.
Design, build, and maintain Ashby workflows and automations to reduce manual scheduling and prevent errors; identify additional automation opportunities.
Create and run scheduling quality-control checks, including audits of invitations, interviewer assignments, and role-to-loop mappings.
Maintain accurate recruiting pipeline data and produce recurring reports on stage conversion, time-to-schedule, interviewer load, and source tracking.
Document hiring processes in clear playbooks and a single source of truth, and train recruiters, interviewers, and hiring managers on the Ashby process.
Work with Ashby support and evaluate and connect related tools, including calendar and Slack tools.
Support offer-to-start logistics with the People team, including first-day communications, desk and equipment setup, and welcome swag.
Manage day-to-day San Francisco office operations, including kitchen and snack stocking, team lunches, shared spaces, and desk management.
Manage relationships with building management, caterers, furniture suppliers, and maintenance technicians.
Help plan celebrations and events for milestones, birthdays, work anniversaries, bi-weekly Friday treats, monthly events, and company holiday parties.
Assist with seating charts, furniture procurement, and IT equipment inventory, including laptops, monitors, and peripherals.
Lift and move objects up to 50 lbs as needed for office inventory, deliveries, desk setups, and event staging.