Talent Manager (Administrative & Customer Support)
About The Position
Talent Managers work in a team environment and negotiate and develop business with new and current clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They also recruit, interview, and match skilled administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities; manage ongoing engagements to deliver strong service to clients and candidates; communicate with candidates and provide career guidance; and participate in local trade association and networking events to increase Robert Half’s presence in the community.
Requirements
- At least 2 years of business development experience in a metrics-driven environment.
- At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
- Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
- Working knowledge of current Windows operating systems, Microsoft Office Suite, and a contact management application such as Salesforce.
- Knowledge of administrative and customer support department operations.
- Positive attitude and an engaging, businesslike approach.
Nice To Haves
- BA/BS degree preferred.
- At least 1 year of administrative or customer support experience preferred.
Responsibilities
- Negotiate and develop business with new and current clients.
- Market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers.
- Recruit, interview, and match administrative and customer support professionals with client projects and assignments.
- Manage ongoing engagements and provide customer service to clients and candidates.
- Maintain communication with candidates and provide career guidance.
- Participate in local trade association and networking events.
Benefits
- Performance-based bonus eligibility.
- Group health insurance benefits, including medical, vision, and dental.
- Flexible spending and health savings accounts.
- Life and accident insurance.
- Adoption, surrogacy, and fertility assistance.
- Paid parental leave of up to 6 weeks.
- Short- and long-term disability.
- Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and years of service.
- Up to 11 paid holidays per calendar year.
- 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible contributions.
- Training, client relationship management tools, and advanced technology.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
