Talent Manager (Administrative & Customer Support)

Robert Half•Minnetonka, MN

17d•$50,000 - $70,000

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities. They manage ongoing engagements to provide outstanding service to clients and candidates, maintain communication with candidates, and provide career guidance. They also participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The position is located in Minnetonka, Minnesota. The typical salary range is $50,000 to $70,000, negotiable depending on experience and location, with eligibility for a bonus based on performance objectives.

Requirements

At least 2 years of experience in business development in a metrics-driven environment.
At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
Knowledge of administrative and customer support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

BA/BS degree preferred.
At least 1 year of administrative or customer support experience preferred.

Responsibilities

Negotiate and develop business with new and current clients.
Market the company’s services by telephone, video, and in-person meetings with hiring managers and decision-makers.
Recruit, interview, and match administrative and customer support professionals to client projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements and provide outstanding customer service to clients and candidates.
Communicate with candidates and provide career guidance.
Participate in local trade association and networking events to increase the company’s presence in the local business community.

Benefits

Performance-based bonus pay.
Group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and varying by years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
Training, client relationship management tools, and advanced technology.