Talent Manager (Administrative & Customer Support)

Robert Half•Oakland, CA

24d

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They also recruit, interview, and match skilled administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities; manage ongoing engagements to provide strong service to clients and candidates; provide candidates with ongoing communication and career guidance; and participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The position offers a typical salary range of $70,304 to $87,000, negotiable based on experience and location, and is eligible for a bonus based on performance objectives. Robert Half describes opportunities for career advancement, training, client relationship management tools, and advanced technology. Benefits include health insurance, paid time off, paid holidays, retirement savings options with employer matching for eligible employees, and additional benefits listed below.

Requirements

At least 2 years of business development experience in a metrics-driven environment.
At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of current Windows operating systems, Microsoft Office Suite, and a contact management application such as Salesforce.
Knowledge of administrative and customer support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

BA/BS degree preferred.
At least 1 year of administrative or customer support experience preferred.

Responsibilities

Negotiate and develop business with new and current clients.
Market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers.
Recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements and provide customer service to clients and candidates.
Provide candidates with ongoing communication and career guidance.
Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.

Benefits

Competitive benefits package
Performance-based bonus
Group health insurance, including medical, vision, and dental
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy, and fertility assistance
Paid parental leave of up to 6 weeks
Short- and long-term disability insurance
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked per week and years of service
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan, if eligible
Employer match of 100% on the first 3% of eligible employee contributions
Training, client relationship management tools, and advanced technology