Talent Acquisition Supervisor PTS

Associated Students Inc•Pomona, CA

4d•$0 - $20•Hybrid

About The Position

The Talent Acquisition Supervisor oversees the candidate experience area within Human Resources, supporting recruitment from application submission through onboarding. Under the supervision of the Talent Acquisition Manager, this role helps develop and manage a human-centered talent strategy, builds stakeholder relationships, and promotes an inclusive candidate experience. The supervisor supports efficient, high-touch communication with candidates and hiring managers throughout the post-application process and contributes to a student learning-centered HR department through collaboration with organizational stakeholders. The role supervises a team of eight Talent Acquisition Assistants and helps manage recruitment, candidate screening and selection, onboarding administration, compliance processes, and continuous improvement. The supervisor collaborates with hiring managers and other stakeholders on staffing needs, acquisition strategies, metrics, procedures, reporting, and process changes. This is a part-time position scheduled for 15–20 hours per week, with shifts based on operational needs. Hybrid work may be available depending on operational needs. ASI is a nonprofit auxiliary organization serving Cal Poly Pomona students. It employs approximately 500 part-time students and 60 full-time staff members. Employment with ASI is open to eligible Cal Poly Pomona students who meet the stated work eligibility and enrollment requirements. The position is sensitive and requires satisfactory completion of a background check before employment begins. The role is subject to mandated reporter requirements, and the campus is smoke- and tobacco-free.

Requirements

12 credit/units in Management and Human Resources (MHR), or equivalent.
6–12 months of customer service experience.
1–2 years of leadership experience.
6–12 months of recruitment, talent acquisition, or onboarding experience.
6–12 months of hands-on experience with an applicant tracking system (ATS) and a human resources information system (HRIS).
Ability to handle activities and highly confidential information with patience, discretion, professional judgment, courtesy, and tact.
Knowledge of or ability to develop and implement effective processes, procedures, and solutions.
Ability to plan and review activities and meet deadlines, including changing priorities to address overlapping deadlines.
Knowledge of or ability to quickly learn CSU and ASI policies and procedures.
Effective oral and written communication with diverse student, staff, faculty, and community members, with an emphasis on customer service.
Interpersonal skills and ability to guide others collaboratively and maintain effective working relationships in a diverse multicultural environment.
Technical fluency with standard office software, such as Microsoft Office Suite, and HR-related databases.
Ability to work with limited supervision, take initiative, and make sound decisions within established guidelines.
Ability to maintain confidentiality and a diplomatic, professional demeanor.
Must satisfactorily complete a background check, including a criminal records check, before beginning employment.
Student employees must be eligible to work in the United States and meet the stated Cal Poly Pomona enrollment and academic-standing requirements; international student employees have separate enrollment requirements. Individuals enrolled only in Extended University are not eligible, with stated exceptions for summer and students who have applied for graduation in the current term.
Must sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.

Responsibilities

Support recruitment, supervision, training, development, performance management, goal-setting, evaluation, and guidance for a team of eight Talent Acquisition Assistants.
Ensure assigned operations follow established policies and procedures and align with organizational and departmental goals and human-centered HR standards.
Allocate and monitor team work to ensure timely, accurate completion and guide area priorities.
Support candidate screening, inclusive interview teams, candidate selection in collaboration with hiring managers and teams, candidate status communication, and onboarding support.
Support oversight of onboarding processes and required documentation in compliance with applicable laws and regulations, including offers, onboarding paperwork, and communications.
Improve the candidate journey from application through transition into onboarding.
Help design and implement acquisition strategies that promote diversity and inclusion.
Work with hiring managers to analyze current and future part-time staffing needs and acquisition timelines.
Use acquisition metrics such as time-to-fill, quality of hire, and source effectiveness to refine strategies and processes.
Support management of the CSU student eligibility process and oversee completion of required checks.
Ensure background check procedures follow policy and communicate inconsistencies, discrepancies, or clearance issues to the Talent Acquisition Manager.
Assist with initial EDD compliance reporting.
Support oversight of E-Verify processes, compliance, records, and required communications.
Manage onboarding administration for incoming staff, process new employee documentation on time, and coordinate transition to the employee experience team.
Analyze recruitment, onboarding, processes, and services for compliance and efficiency and recommend changes.
Develop, document, and implement standard operating procedures for screening, candidate selection, and onboarding, including human-centered practices.
Collaborate with stakeholders on talent acquisition dashboards and reports and help ensure key metrics are attained.
Oversee historical records and current and future talent acquisition activities in collaboration with stakeholders.
Communicate area updates and process changes and collaborate on cross-area and cross-unit initiatives.
Identify acquisition-related themes through data and present findings and recommendations.
Assist with HR inquiries, issues, and discrepancies from employees, managers, and administrators as needed.
Provide exceptional customer service and maintain an inclusive environment for ASI staff, management, and candidates.
Stay current on screening, interviewing, and onboarding practices and trends, including legal compliance requirements.
Model ASI core values and an active learner mindset; attend required ASI trainings and perform other related duties as assigned.