BRIC Operations Supervisor PTS

Associated Students•Pomona, CA

3d•Onsite

About The Position

The BRIC Operations Supervisor provides programmatic oversight and supervision for the Bronco Recreation and Intramural Complex (BRIC) and directly supports the BRIC Operations Manager in program development, implementation, and overall facility operations. Under minimal supervision, the role performs routine and complex assignments requiring specialized knowledge, relevant experience, independent judgment, and decision-making. The Operations team supports equipment maintenance, pool operations, building and member safety, and customer service. The supervisor helps keep the facility open and operational while supporting improvements to equipment and facility functionality. This is a student position working primarily on campus for 15–20 hours per week, with shifts based on operational needs. Work may include late nights, early mornings, weekends, and academic breaks.

Requirements

Current American Red Cross Responding to Emergencies (RTE) certification at hire.
Current American Red Cross CPR/AED for the Professional Rescuer, O2, First Aid, and bloodborne pathogens certifications within 30 days of hire; ASI will provide training upon employment.
At least 6–12 months of leadership experience.
At least 3–6 months of customer service experience.
At least 3–6 months of experience with emergency response practices.
Ability to react and lead calmly and effectively in emergency situations.
Ability to follow routine verbal and written instructions.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to maintain professional work conduct.
Ability to make independent decisions and recommendations.
Ability to adhere to work rules, follow directions, use time effectively, and work productively without close supervision.
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community.
Ability to use a computer workstation and word processing, spreadsheet, and other computer applications.
Ability to satisfactorily complete a background check, including a criminal records check.
Must be a Cal Poly Pomona student at least 16 years old and legally eligible to work in the United States.
Must meet the stated enrollment requirements: at least 6.0 units for undergraduate or 4.0 units for graduate students; international students must meet the stated minimum of 12.0 undergraduate or 6.0 graduate units at the end of the drop-add period. Exceptions apply during summer and winter semesters and for students who have applied to graduate in the current semester.
Must have a minimum 2.0 GPA at Cal Poly Pomona and overall, and be in good standing with the University. Students enrolled only in Extended University are not eligible.
Must sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
Must complete initial bloodborne pathogen training before being assigned duties that may expose the employee to blood or bodily fluids.

Responsibilities

Assist with the overall management of BRIC operations.
Assist with recruiting, interviewing, scheduling, and supervising Operations staff.
Develop and implement operational strategies with the team.
Schedule 30 or more Operations attendants according to their availability.
Assist with and lead policy enforcement, and handle and support solutions for incidents.
Provide emergency care and treatment as required, remaining calm and effective.
Maintain a professional appearance and attitude and a high standard of customer service.
Notify appropriate authorities and full-time staff about incidents, accidents, inquiries, and emergencies.
Prepare and maintain activity reports.
Attend and assist with developing and delivering orientations, trainings, and student development activities.
Work during academic breaks as needed.
Perform other related duties as assigned.