BRIC Operations Supervisor PTS

Associated Students Inc•Pomona, CA

10d•$0 - $20•Onsite

About The Position

The BRIC Operations Supervisor provides programmatic oversight and supervision under minimal supervision from the BRIC Operations Manager, and directly supports the manager with program development, implementation, and overall facility operations. The role handles routine and complex assignments requiring specialized knowledge, relevant experience, independent judgment, and decision-making. BRIC Operations supports equipment maintenance, pool operations, building and member safety, and customer service. This position primarily works on campus for 15–20 hours per week, with shifts determined by operational needs. It requires availability for late nights, early mornings, weekends, and academic breaks. The position is sensitive and provides access to sensitive data. Employment is open to eligible Cal Poly Pomona students who meet enrollment, GPA, and good-standing criteria. A satisfactory background check is required before employment begins.

Requirements

Current American Red Cross Responding to Emergencies (RTE) certification at hire.
Current American Red Cross CPR/AED for the Professional Rescuer, O2, First Aid, and bloodborne pathogens certifications within 30 days of hire; ASI will provide training upon employment.
6–12 months of leadership experience.
3–6 months of customer service experience.
3–6 months of emergency response practices experience.
Ability to react and lead calmly and effectively in emergency situations.
Ability to follow routine verbal and written instructions.
Clear and concise verbal and written communication skills.
Ability to maintain professional work conduct.
Ability to make independent decisions and recommendations.
Ability to follow work rules and directions, use time effectively, and work productively without close supervision.
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community.
Ability to operate a computer workstation and use word processing, spreadsheet, and other computer applications.
Ability to satisfactorily complete a background check, including a criminal records check.
Must be at least 16 years old, legally eligible to work in the United States, currently enrolled at Cal Poly Pomona at the required unit load, have a minimum 2.0 Cal Poly Pomona and overall GPA, and be in good standing with the University. International student enrollment requirements also apply; stated exceptions to unit loads include summer and winter semesters and students who have applied for graduation for the current semester.
Must sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.

Responsibilities

Assist with the overall management of BRIC operations.
Assist with recruitment, interviewing, scheduling, and supervision of Operations staff.
Schedule more than 30 Operations attendants according to their availability.
Assist with developing and implementing operational strategies.
Assist with and lead policy enforcement, and handle and support solutions for incidents.
Provide emergency care and treatment as required, calmly and effectively.
Maintain a professional appearance and attitude and a high standard of customer service.
Notify appropriate authorities and full-time staff of incidents, accidents, inquiries, and emergencies.
Prepare and maintain appropriate activity reports.
Attend and assist with developing and delivering orientations, trainings, and student development.
Work during academic breaks as needed.
Perform other related duties as assigned.