Talent Acquisition Onboarding and Operations Specialist

Dun & Bradstreet • Jacksonville - Florida - United States, FL

3d

About The Position

Dun & Bradstreet is seeking an individual contributor to coordinate pre-employment and onboarding activities and maintain accurate hiring data across the United States, Canada, Europe, and other supported hiring markets. The role partners with recruiters, hiring leaders, People teams, and cross-functional partners to resolve operational challenges and provide a consistent, welcoming new-hire experience. It combines hands-on coordination, systems support, and continuous improvement, including opportunities to simplify workflows and automate recurring work.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.
• Working knowledge of applicant tracking systems, HR systems, onboarding workflows, and background-screening processes.
• Strong Excel and Microsoft 365 skills.
• Strong organizational skills and attention to detail, including the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.
• Strong problem-solving and customer-service skills, with sound judgment about resolving routine issues independently and escalating higher-risk matters.
• Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.
• Ability to collaborate with recruiters, hiring leaders, People teams, IT, Payroll, Workplace Services, HRIS teams, and external service providers.
• Ownership mindset, including curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.
• Commitment to continuous learning through feedback, relationships, and structured development opportunities.
• Fluency in English and languages relevant to the working market, where applicable.
• Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities.
• Availability for occasional travel of up to 10%.

Nice To Haves

• Experience with Lever and Workday.
• Experience with Microsoft Power Automate or similar workflow automation tools.
• Experience supporting global or multi-country hiring and onboarding.

Responsibilities

• Coordinate pre-employment and onboarding activities across supported regions, including new-hire communications, required documentation, equipment and access coordination, and start-date readiness.
• Maintain accurate candidate, requisition, job posting, and new-hire records in applicant tracking and human capital management systems.
• Troubleshoot data, workflow, and integration issues with appropriate partners.
• Support offer and pre-hire processing, including approvals, background checks, and related operational steps.
• Escalate exceptions and background-screening adjudication decisions to the appropriate leader or People partner.
• Create, maintain, and deliver new-hire orientation materials and sessions, coordinating backup coverage.
• Partner with recruiters and regional People teams to coordinate country-specific onboarding requirements, appointment letters, and other hiring documentation.
• Develop and maintain process documentation, trackers, templates, and user guidance to strengthen consistency, support compliance, and help teams work effectively.
• Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.
• Provide operational reporting and responsive support for time-sensitive issues and special projects related to talent acquisition programs, systems, and compliance.
• Collaborate with internal teams and external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.

Benefits

• Generous paid time off in the first year, increasing with tenure.
• Up to 16 weeks of 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Paid volunteer days and donation matching through the Do Good Program.
• Competitive 401(k) with company matching.
• Health and wellness benefits, including discounted Wellhub membership rates.
• Medical, dental, and vision insurance for employees, spouses or partners, and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level