Talent Acquisition Coordinator

Rakuten•San Mateo, CA

20d•Remote

About The Position

Rakuten is hiring a motivated Contract Talent Acquisition Coordinator to join its Talent Acquisition team. The coordinator supports candidates, Talent Acquisition Partners, and Hiring Managers throughout the end-to-end interview process, helping provide a warm and inviting candidate experience. The role involves contacting candidates, coordinating interviews and interview panels, and creating offer letters. It is eligible for remote employment in the SF Bay Area, California.

Requirements

Prior work experience as a Talent Acquisition or Recruiting Coordinator.
Ability to work in a high-volume environment and manage multiple requests across different time zones.
Excellent verbal, written, and organizational skills.
Ability to prioritize and handle multiple tasks.
Detail-oriented, with strong organizational skills.
Strong communication, interpersonal, and customer service skills, including the ability to collaborate effectively with stakeholders at any level.
Ability to manage multiple priorities, work well under pressure, and meet deadlines.
Problem-solving abilities and a confident approach.
Independent self-starter able to work with minimal direction.
Ability to thrive in a fast-paced, challenging, and somewhat ambiguous environment.
Experience scheduling interviews in Workday Recruiter.
Ability to remain focused, professional, tactful, committed to confidentiality, and discreet when handling sensitive or confidential information.
Proficiency with Microsoft Office Suite.

Nice To Haves

Bachelor's degree or related experience preferred, but not required.

Responsibilities

Coordinate interview logistics and schedules with candidates and interview panels for a high volume of interviews across U.S. and worldwide locations, in partnership with the TA Partner and interview team.
Serve as the primary point of contact for candidates, hiring managers, and TA Partners, and escalate issues when appropriate.
Communicate interview logistics clearly and accurately to candidates, recruiters, and interview teams.
Resolve scheduling conflicts and obtain additional availability when necessary.
Review interview requests for clarity, request additional information as needed, and report issues involving interview requests, reschedules, or cancellations to the TA Partner.
Support Talent Acquisition Operations projects, including process improvements, data tracking, reporting, and documentation.
Contact candidates, coordinate interviews and interview panels, and create offer letters.