Talent Acquisition Coordinator

Rakuten•San Mateo, CA

9d•Remote

About The Position

Rakuten is hiring a motivated, driven, and eager Contract Talent Acquisition Coordinator to join its Talent Acquisition team. The coordinator is a key team member who works with candidates, Talent Acquisition Partners, and Hiring Managers to support hiring teams and deliver a positive end-to-end interview experience. The role supports candidate communications, interview and panel coordination, and offer-letter creation, ensuring interview logistics are arranged accurately and promptly and schedule changes are managed effectively. The position is eligible for remote employment in the SF Bay Area, California.

Requirements

Prior work experience as a Talent Acquisition or Recruiting Coordinator.
Ability to work in a high-volume environment and manage multiple requests across different time zones.
Excellent verbal, written, and organizational skills.
Ability to prioritize and handle multiple tasks.
Strong attention to detail and organizational skills.
Strong communication, interpersonal, and customer service skills, with the ability to collaborate effectively with stakeholders at any level.
Ability to manage multiple priorities, work well under pressure, and meet deadlines.
Problem-solving abilities and a confident approach.
Independent self-starter able to work with minimal direction.
Ability to thrive in a fast-paced, challenging, and somewhat ambiguous environment.
Experience scheduling interviews in Workday Recruiter.
Ability to remain focused, professional, tactful, committed to confidentiality, and discreet when handling sensitive or confidential information.
Proficiency with Microsoft Office Suite.

Nice To Haves

Bachelor's degree or related experience preferred, but not required.

Responsibilities

Coordinate and schedule interview logistics with candidates and interview panels across the United States and worldwide, in partnership with the TA Partner and interview team.
Serve as a primary point of contact for candidates, hiring managers, and TA Partners, and escalate issues as appropriate.
Communicate interview logistics clearly and accurately to candidates, recruiters, and interview teams.
Resolve scheduling conflicts and obtain additional availability when necessary.
Review interview requests for clarity, request additional information as needed, and report issues involving interview requests, reschedules, or cancellations to the TA Partner.
Support Talent Acquisition Operations projects, including process improvements, data tracking, reporting, and documentation.
Create offer letters.