Talent Acquisition Coordinator

UMass Memorial Health • Worcester, MA

9d

About The Position

The Talent Acquisition Coordinator supports the Talent Acquisition team by providing customer service to new hires, internal caregivers, hiring managers, and other stakeholders. The role coordinates pre-employment requirements and ensures compliance is completed for each caregiver before their start date. The position reports to the Manager Talent Acquisition (TA) Onboarding & Compliance.

The coordinator initiates and tracks pre-employment documentation and clearances, conducts onboarding appointments at multiple human resources office locations across the system, and maintains records for new caregivers, internal transfers, and contingent workers. The role also supports compliance processes, responds to inquiries, and may assist with regulatory audits and accreditation readiness. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week. The hiring range is $21.77–$39.18, with final compensation varying based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available; eligibility is confirmed during the interview process.

Requirements

• Associate’s degree.
• One to three years of related experience.
• Strong written and verbal communication skills.
• Demonstrated problem-solving skills.
• Experience with computer systems, including web-based applications and Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.

Nice To Haves

• Bachelor’s degree in Human Resources, Industrial Organizational Psychology, Business, or a related discipline.
• Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, or Certified Internet Recruiter.
• Previous human resources or talent acquisition experience.
• Experience in healthcare.
• Knowledge of local, state, and federal employment laws and regulations.
• LEAN/Six Sigma experience improving HR processes and customer service.
• Workday experience.

Responsibilities

• Initiate pre-employment items for new caregivers, including human resources forms, employment and education verifications, national background checks, and employee health services clearance.
• Conduct new caregiver onboarding appointments at multiple human resources office locations across the system, rotating sites as business needs require.
• Monitor pre-employment items and follow up on missing or incomplete information to ensure compliance is finalized before the caregiver’s start date.
• Maintain onboarding documentation for new caregivers, internal transfers, and contingent workers; collaborate with Human Resources Information Services on hire activities.
• Facilitate the CORI pre-adverse process with caregivers and maintain related folders and documentation.
• Monitor and respond to the talent acquisition email account within 48 hours.
• May participate on the HR Joint Commission readiness team and assist with regulatory audits, mock surveys, and accreditation surveys.
• Ensure new hire start-list compliance for stakeholders such as the new caregiver welcome team, nursing professional development, and Epic training.
• Perform other duties as assigned.

Benefits

• A signing bonus may be available; eligibility will be confirmed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree