Talent Acquisition Coordinator, Background Checks - Central/East Coast (Remote)

CrowdStrike•USA KS Remote, KS

5d•$25 - $38•Remote

About The Position

Talent Operations is the function, team members, and processes responsible for enabling the overall talent organization to work more effectively, to execute locally and at scale, and to create new value by incorporating more modern practices, deploying more innovative technologies and delivering more consistent outcomes. This customer facing role provides high-quality support as the primary contact for candidates and employees by servicing inquiries regarding background check and on-boarding process. This is a great opportunity for someone who thrives in an all hands on deck environment, can wear multiple hats, enjoys interacting with people, and is passionate about finding ways to support our candidates and employees. The ideal candidate would be someone who can learn quickly, is very detail-oriented, loves finding solutions to problems, and holds confidentiality in high regard. Your work will contribute to maintaining and expanding CrowdStrike’s reputation as an excellent place to interview at, and to work for.

Requirements

Bachelor’s degree or related business field coupled with 1 – 3 years’ experience in Human Resources
Experience with background check management, onboarding and processing TA related transactions
Self-starter with initiative, positive attitude, and passion for delivering an excellent candidate experience
Experience as first line of contact for candidates or customer service related role
Process improvement, training, communication and project management skills
Strong communication skills with ability to handle sensitive information discreetly
Superb attention to detail required as well as excellent verbal and written skills
Excellent problem solving, critical thinking, and analytical skills
Ability to work cross functionally, problem solve and adapt in a fast pace environment
Ability to work at all levels in an organization and across different cultures
Integrity in handling confidential and sensitive information
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Nice To Haves

Experience with Workday (job requisitions, candidate profiles and onboarding modules)
Experience with Sterling and/or First Advantage background check platforms
Experience with ServiceNow case management and ticketing

Responsibilities

Manages end-to-end background check processes using the Sterling (now First Advantage) platform, ensuring compliance with global privacy laws and employment regulations
Collaborates closely with our Global Security team to assess and process adverse findings according to company policy and regulatory requirements
Monitors and tracks background check completion metrics to ensure alignment with hiring timelines
Ensures an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from offer acceptance to start date
Serves as the subject matter expert for Talent processes and procedures by accurately advising candidates, employees and managers on the appropriate actions needed to proceed
Exercise judgment within defined procedures and practices to determine appropriate action
Works closely with third party stakeholders where required to provide information in accordance with local employment legislation
May assist with other projects as assigned

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
health insurance
401k
paid time off