Take-Out

Lazy Dog Family, LLC•Plano, TX

1d•$14 - $16

About The Position

The Take-Out role supports a positive guest experience by ensuring dishes are prepared according to guest specifications, inspected for portion and presentation, and organized and delivered to guests. The position also involves setting up and stocking products for each shift, maintaining backup storage, and cleaning, sanitizing, and maintaining the service area, equipment, utensils, and tools. Team members assist guests, handle complaints using the AIM approach (Apologize, Investigate, and involve Management), communicate clearly, and contribute to a supportive team environment.

Requirements

Strong guest relations and guest service skills.
Ability to inspect dishes for portion, presentation, and guest specifications.
Ability to organize and deliver food and maintain the service area and related equipment.
Ability to handle guest complaints and difficult situations using the AIM approach.
Clear written and verbal communication skills.
Ability to prepare thoroughly, multitask, and work as part of a team.
Food Handlers Card for applicable locations: California, Florida, Georgia, Illinois, Nevada, Texas, or Virginia.

Nice To Haves

High school education is preferred.

Responsibilities

Visually inspect plates before delivery, verifying portions, presentation, and guest specifications.
Manage food delivery, including setting up and stocking products for each shift and maintaining backup storage.
Clean, sanitize, and maintain the slide area, equipment, utensils, and tools.
Organize and deliver dishes to guests.
Handle difficult situations and guest complaints by apologizing, investigating, and involving management as appropriate.
Assist guests and provide strong guest relations.
Communicate clearly in writing and verbally.
Work collaboratively with the team and contribute to a positive, fun work environment.