Take-Out

Pacific Catch•San Francisco, CA

About The Position

Pacific Catch is seeking part-time Take-Out Team Members who provide first-class service and hospitality to Guests. Team Members are expected to embody the company’s Core Values, Hospitality Standards, and Team Member Standards in their interactions with Guests and colleagues. The company describes its work environment as fun and inclusive, where people feel cared for and valued, and offers opportunities for personal and professional growth. This hourly, non-exempt position reports to the General Manager. Weekly hours may vary, and schedules are not set or guaranteed. Weekend availability is required. Compensation is $19.61 per hour.

Requirements

  • Ability to provide top-notch hospitality in a fast-paced environment.
  • Positive attitude and ability to work well under pressure with all restaurant Team Members.
  • Ability to keep the take-out and expeditor area clean.
  • Ability to check orders for completion and accuracy.
  • Ability to communicate order issues to servers and kitchen staff.
  • Knowledge of food and beverage ingredients and components, or ability to help Guests find that information.
  • Adaptability, flexibility, ability to manage a heavy workload, strong prioritization, and ability to remember Guest requests.
  • High school education required.
  • Ability to stand and maintain well-paced mobility for periods of up to five hours.
  • Ability to reach, bend, stoop, and frequently lift up to 35 pounds.
  • Weekend availability is required.

Nice To Haves

  • Hospitality or other degree.
  • At least one year of experience in the restaurant or customer service industry.

Responsibilities

  • Provide top-notch hospitality in a fast-paced environment.
  • Work positively and effectively under pressure with all restaurant Team Members.
  • Keep the take-out and expeditor area clean and free of unnecessary items.
  • Check orders for completion and accuracy, including to-go orders and table numbers.
  • Communicate with servers and kitchen staff when an order is incorrect or missing items.
  • Understand Pacific Catch food and beverage ingredients and components, and help Guests find additional information when needed.
  • Adapt to changing needs, manage a heavy workload, prioritize tasks, and remember Guest requests.
  • Follow Pacific Catch’s Core Values, Hospitality Standards, and Team Member Standards.

Benefits

  • Opportunity for personal and professional growth.
  • Fun and inclusive work environment where people feel cared for and valued.
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