Take-Out

Lazy Dog Family, LLC•Montclair, CA

22h

About The Position

The Take-Out role supports great guest experiences by ensuring dishes are prepared according to guests’ specifications, visually inspecting plates for portion and presentation, and organizing and delivering dishes to guests. The role also involves setting up and stocking products for each shift, maintaining backup storage, and cleaning, sanitizing, and maintaining the slide area, equipment, utensils, and tools. Team members assist guests, address complaints using the AIM approach (Apologize, Investigate, and involve Management), and contribute to a caring, team-oriented environment.

Requirements

Be enthusiastic, motivated, team-oriented, guest-focused, and able to multitask.
Prepare thoroughly and strive for perfection.
Demonstrate strong communication and guest-relations skills.
Be able to empathize with others and handle difficult situations.

Nice To Haves

High school education (preferred).
Food Handlers Card for California, Florida, Georgia, Illinois, Nevada, Texas, or Virginia.

Responsibilities

Visually inspect plates before delivery, verifying portion, presentation, and guest specifications.
Handle food delivery and organize and deliver dishes to guests.
Set up and stock product for each shift and maintain backup storage.
Clean, sanitize, and maintain the slide area, equipment, utensils, and tools.
Handle difficult situations and guest complaints using AIM: Apologize, Investigate, and involve Management.
Assist guests and provide strong guest relations.
Communicate clearly and work effectively as part of a team.