Seasonal Alterations & Tailor Shop - Tailor - NYC Flagship

Nordstrom•New York, NY

16d•Onsite

About The Position

The Tailor/Fitter provides customers with high-quality service through skilled tailoring and fitting. The role measures customers, fits garments, marks areas requiring alterations, and completes fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor also works toward department and individual productivity goals, uses store technology to organize alteration needs, and collaborates with the Alterations and Store teams. The role includes educating customers and employees about proper fit, style, garment construction, and trends in a professional and friendly manner.

Requirements

Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to work a flexible schedule based on business needs.

Nice To Haves

A minimum of 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

Measure customers for size and fit garments on customers.
Mark areas of garments that require alterations.
Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following proper processes and procedures.
Use store technology to manage and organize customer alteration needs.
Collaborate with the Alterations and Store teams to meet customer expectations.
Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.