Alterations & Tailor Shop - Tailor - Nordstrom Local Fillmore

Nordstrom•San Francisco, CA

6d•$26 - $43

About The Position

The Tailor/Fitter provides customers with high-quality service through skilled garment fitting and alterations. The role measures customers, fits garments, marks areas for alteration, completes fittings and sewing alterations on time, and follows Nordstrom guidelines and service standards. The Tailor also manages customer alteration needs using store technology, works collaboratively with the Alterations and Store teams, and explains fit, style, construction, and trends to customers and employees in a professional, friendly manner.

Requirements

Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.

Responsibilities

Measure customers, fit garments on them, and mark areas requiring alterations.
Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following processes and procedures.
Use store technology to manage and organize customer alteration needs.
Work with the Alterations and Store teams to meet customer expectations.
Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.