Alterations & Tailor Shop - Tailor - Nordstrom Local Fillmore

Nordstrom•San Francisco, CA

About The Position

The Tailor/Fitter provides customers with high-quality service through skilled garment fitting and alterations. The role involves measuring customers, fitting garments, marking required alterations, and completing fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor also uses store technology to organize customer alteration needs, meets productivity goals, collaborates with the Alterations and Store teams, and provides professional, friendly guidance to customers and employees on fit, style, garment construction, and trends. The position requires a flexible schedule based on business needs and the safe use of sewing, pressing, and other standard alterations equipment.

Requirements

Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

Previous fitting, tailoring, and sewing experience; preferred minimum of 2–3 years.

Responsibilities

Measure customers for size, fit garments on customers, and mark areas requiring alterations.
Complete customer fittings and sewing alterations on time according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following proper processes and procedures.
Use store technology to manage and organize customer alteration needs.
Deliver customer expectations through teamwork and collaboration within the Alterations and Store teams.
Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.