Alterations & Tailor Shop - Tailor - Aventura

Nordstrom•Aventura, FL
•$21 - $34•Onsite

About The Position

The Tailor/Fitter provides customers with high-quality service through skilled tailoring and fitting. The role measures customers, fits garments, identifies and marks areas needing alterations, and completes fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor meets productivity goals, uses store technology to organize alteration requests, collaborates with the Alterations and Store teams, and professionally educates customers and employees about fit, style, construction, and trends.

Requirements

  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • Fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.

Responsibilities

  • Measure customers for size and fit garments on customers, marking areas that require alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Work collaboratively with the Alterations and Store teams to meet customer expectations.
  • Educate customers and employees about proper fit, style, garment construction, and trends in a professional and friendly manner.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including a 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • May be eligible for performance-based incentives or bonuses.
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