Seasonal Alterations & Tailor Shop - Tailor - NYC Flagship

Nordstrom•New York, NY

18d•$26 - $43•Onsite

About The Position

The Tailor/Fitter provides customers with high-quality tailoring craft and service. This role measures customers, fits garments, marks areas requiring alterations, and completes fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor also works toward productivity goals, uses store technology to organize alteration requests, and collaborates with the Alterations and Store teams. The position includes educating customers and employees about fit, style, construction, and trends in a professional and friendly manner.

Requirements

Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.

Responsibilities

Measure customers for size, fit garments on customers, and mark areas requiring alterations.
Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following proper processes and procedures.
Use store technology to manage and organize customer alteration needs.
Deliver customer expectations through teamwork and collaboration within the Alterations and Store teams.
Educate customers and employees on proper fit, style, construction, and trends in a professional and friendly manner.