Alterations & Tailor Shop - Tailor - Southpark

Nordstrom•Charlotte, NC

About The Position

The Tailor/Fitter provides customers with high-quality service through skilled garment fitting and alterations. The role involves measuring customers, fitting garments, marking areas for alteration, completing fittings and sewing alterations on time, and meeting department and individual productivity goals while following Nordstrom guidelines and service standards. The Tailor uses store technology to organize customer alteration needs and works collaboratively with the Alterations and Store teams to meet customer expectations. The position also educates customers and employees about fit, style, construction, and trends in a professional and friendly manner.

Requirements

Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
Clear, professional communication with coworkers and customers.
Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

A minimum of 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

Measure customers for size and fit garments on customers, marking areas requiring alterations.
Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
Meet department and individual productivity goals while following proper processes and procedures.
Use store technology to manage and organize customer alteration needs.
Work with the Alterations and Store teams to deliver on customer expectations.
Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.