Alterations & Tailor Shop - Tailor - Aventura

Nordstrom•Aventura, FL
•Onsite

About The Position

The Tailor/Fitter provides customers with quality tailoring and fitting services. The role involves measuring customers, fitting garments, identifying and marking areas requiring alterations, and completing fittings and sewing alterations on time according to Nordstrom guidelines and service standards. The Tailor also works toward productivity goals, uses store technology to manage customer alteration needs, and collaborates with the Alterations and Store teams. The position includes educating customers and employees about fit, style, garment construction, and trends in a professional and friendly manner.

Requirements

  • Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • A minimum of 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

  • Measure customers for size, fit garments on customers, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Deliver customer expectations through teamwork and collaboration within the Alterations and Store teams.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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