About The Position

The Tailor/Fitter provides customers with high-quality service through skilled garment fitting and alterations. The role involves measuring customers, fitting garments, marking areas for alteration, and completing fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor also uses store technology to manage customer alteration needs, meets productivity goals, collaborates with the Alterations and Store teams, and educates customers and employees on fit, style, construction, and trends. The position requires flexibility in scheduling based on business needs and may be eligible for performance-based incentives or bonuses.

Requirements

  • Previous fitting, tailoring, and sewing experience; 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • A minimum of 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

  • Measure customers for size, fit garments on customers, and mark areas requiring alterations.
  • Perform and complete customer fittings on time and complete sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Deliver on customer expectations through teamwork and collaboration within the Alterations and Store teams.
  • Educate customers and employees on proper fit, style, construction, and trends in a professional and friendly manner.
  • Safely operate sewing and pressing machinery and standard alterations equipment.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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