About The Position

The Tailor/Fitter provides customers with quality alterations and service. The role involves measuring customers, fitting garments, identifying and marking areas for alterations, completing fittings and sewing alterations on time according to Nordstrom guidelines, and meeting productivity goals while following established procedures. The Tailor uses store technology to manage customer alteration needs, collaborates with the Alterations and Store teams, and educates customers and employees about fit, style, garment construction, and trends in a professional and friendly manner.

Requirements

  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • Previous fitting, tailoring, and sewing experience, preferably a minimum of 2–3 years.

Responsibilities

  • Measure customers, fit garments, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Collaborate with the Alterations and Store teams to deliver on customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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