About The Position

The Tailor/Fitter provides customers with high-quality tailoring service by measuring customers, fitting garments, marking areas for alterations, and completing fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The role uses store technology to manage customer alteration needs, meets individual and department productivity goals while following proper procedures, and works collaboratively with the Alterations and Store teams. The Tailor also educates customers and employees about proper fit, style, garment construction, and trends in a professional and friendly manner. A flexible schedule based on business needs is required.

Requirements

  • Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • Previous fitting, tailoring, and sewing experience, preferably 2–3 years.

Responsibilities

  • Measure customers, fit garments, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Meet customer expectations through teamwork and collaboration with the Alterations and Store teams.
  • Educate customers and employees on proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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