About The Position

The Tailor/Fitter provides customers with quality tailoring and fitting services, including measuring customers, fitting garments, and marking areas for alteration. The role completes fittings and sewing alterations on time according to Nordstrom guidelines and service standards, while meeting productivity goals and following established processes. The Tailor uses store technology to organize customer alteration needs and works collaboratively with the Alterations and Store teams. The position also involves professionally and helpfully educating customers and employees about fit, style, garment construction, and trends.

Requirements

  • Previous fitting, tailoring, and sewing experience; 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • At least 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

  • Measure customers, fit garments on customers, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Work with the Alterations and Store teams to deliver on customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits, including a 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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