About The Position

The Tailor/Fitter provides customers with high-quality tailoring and fitting service. The role includes measuring customers, fitting garments, marking areas for alterations, and completing fittings and sewing alterations on time in accordance with Nordstrom guidelines and service standards. The Tailor also uses store technology to organize customer alteration needs, works with the Alterations and Store teams, and educates customers and employees about fit, style, construction, and trends.

Requirements

  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • Previous fitting, tailoring, and sewing experience; 2–3 years preferred.

Responsibilities

  • Measure customers, fit garments, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Collaborate with the Alterations and Store teams to deliver on customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • May be eligible for performance-based incentives or bonuses
  • Holidays
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