About The Position

The Tailor/Fitter provides customers with high-quality service through skilled garment fitting and alterations. The role involves completing customer fittings and sewing alterations on time, meeting productivity goals, using store technology to manage alteration needs, and working collaboratively with the Alterations and Store teams. The Tailor also educates customers and employees about fit, style, garment construction, and trends in a professional and friendly manner. The schedule may be flexible based on business needs.

Requirements

  • Previous fitting, tailoring, and sewing experience; 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to work a flexible schedule based on business needs.

Nice To Haves

  • At least 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

  • Measure customers, fit garments, and mark areas requiring alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Work collaboratively with the Alterations and Store teams to meet customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • May be eligible for performance-based incentives or bonuses
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