About The Position

The Tailor/Fitter provides customers with quality tailoring and fitting services, delivering a high level of service and meeting Nordstrom's guidelines and service standards. The role involves measuring customers, fitting garments, marking alterations, completing fittings and sewing alterations on time, and managing customer alteration needs using store technology. The Tailor collaborates with the Alterations and Store teams, meets productivity goals, and educates customers and employees about fit, style, construction, and trends.

Requirements

  • Previous fitting, tailoring, and sewing experience; a minimum of 2–3 years is preferred.
  • Clear, professional communication with coworkers and customers.
  • Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
  • Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
  • Ability to embrace a flexible working schedule based on business needs.

Nice To Haves

  • A minimum of 2–3 years of fitting, tailoring, and sewing experience.

Responsibilities

  • Measure customers for size and fit garments on customers, marking areas that require alterations.
  • Complete customer fittings on time and perform sewing alterations according to Nordstrom guidelines and service standards.
  • Meet department and individual productivity goals while following proper processes and procedures.
  • Use store technology to manage and organize customer alteration needs.
  • Work collaboratively with the Alterations and Store teams to meet customer expectations.
  • Educate customers and employees about proper fit, style, construction, and trends in a professional and friendly manner.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Potential eligibility for performance-based incentives or bonuses
  • 401(k)
  • PTO accruals
  • Holidays
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