Tailor Alterations/Seamstress - Full Time

Ziker•Stevensville, MI

6d•Onsite

About The Position

Joe Z Tailoring at Ziker Cleaners is hiring a full-time Tailor/Seamstress in Goshen, Indiana. The role provides garment alterations, fittings, and repairs while delivering a welcoming, professional customer experience. The tailor works with a variety of fabrics and garments, maintains company quality standards, and checks completed work for accuracy, fit, and workmanship. The position involves managing fittings and production schedules, keeping customers informed about pricing and timelines, maintaining organized records using company scheduling tools, and meeting productivity and quality expectations. It also includes maintaining sewing supplies and equipment, keeping the workstation clean and safe, and continuing to develop tailoring skills and industry knowledge. The role is scheduled Monday through Friday, 10:00 a.m. to 6:00 p.m., for 30–40 hours per week; occasional peak-season overtime may be required and communicated in advance.

Requirements

Ability to operate home and industrial sewing equipment.
Manual dexterity for sewing, fittings, alterations, and repairs.
Ability to stand, sit, bend, stoop, kneel, twist, and move throughout the workday.
Ability to lift and carry up to 20 pounds.
Strong attention to detail, customer service, organization, time management, and problem-solving skills.
Adaptability and flexibility, with the ability to remain composed in a fast-paced environment.
Positive, team-oriented attitude and a sales and relationship-building mindset.

Nice To Haves

Two or more years of sewing, tailoring, alteration, or garment repair experience.
Experience in a tailoring shop, dry cleaner, apparel retailer, bridal shop, or specialty clothing environment.

Responsibilities

Perform high-quality alterations and repairs on pants, shirts, dresses, jackets, formal wear, and casual wear.
Work with varied fabrics and materials while meeting company quality standards.
Inspect completed garments for accurate fit and workmanship before customer pickup.
Conduct fittings and measurements for scheduled and walk-in customers.
Recommend alteration solutions and communicate tailoring recommendations to customers.
Manage a personal fitting and production schedule and complete alterations ahead of customer promise dates whenever possible.
Maintain organized records and track garment progress using company scheduling tools.
Meet established productivity and quality expectations.
Greet customers, explain pricing and timelines, answer questions, and address concerns professionally.
Build long-term customer relationships through outstanding service.
Maintain sewing supplies and notify management when inventory needs replenishing.
Perform routine equipment checks and promptly report maintenance concerns.
Keep workstations clean, organized, and safe.
Stay current on fashion trends, garment fit standards, and alteration techniques, and continue improving tailoring skills.
Use company point-of-sale and scheduling software effectively.