Seamstress/Tailor

The Buckle, Inc.•Johnson City, TN

1d•Onsite

About The Position

The Seamstress/Tailor performs operational tasks to support alterations at the store, including hemming jeans and pants. The role contributes to Buckle’s mission of creating an enjoyable shopping experience by providing quality alterations that meet Guest specifications and deadlines. The position involves measuring, marking, pinning, removing stitches, resewing, pressing, repairing, and treating merchandise, along with documenting work and maintaining an organized alterations area. The Teammate uses Buckle-provided sewing equipment and supplies, follows store policies and productivity guidelines, and communicates relevant merchandise or policy concerns to store leadership. This role has no supervisory responsibilities. It is performed in a retail store setting, where noise is usually moderate. A flexible schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, with hours that may fluctuate seasonally according to business needs.

Requirements

Must be at least 18 years of age.
High school diploma or GED, or one to three months of related sewing, fitting, and alteration experience and/or training, or an equivalent combination of education and experience.
Ability to perform the physical demands of the role, including lifting and maneuvering 25 pounds throughout the store and backroom.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to adapt to seasonally fluctuating hours.

Responsibilities

Perform quality alterations on merchandise at the store location.
Follow ticket instructions and markings based on Guest specifications.
Accommodate on-the-spot alterations when requested by Store Leaders.
Meet alteration deadlines and Guest expectations.
Use Buckle-provided sewing machines and supplies to perform alterations.
Measure and mark alteration lines; pin folds or mark garment seams to indicate alterations in progress.
Remove stitches using a ripper or razor blade, and resew merchandise using a needle and thread or sewing machine.
Press merchandise using a hand iron or steamer.
Repair defective merchandise and remove spots or stains.
Record work, required alterations, and instructions, and follow through on the alteration log.
Meet specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized, and stocked work area and notify a Leader when supplies are needed.
Remain open to review of work that needs to be redone.
Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbook.
Provide a high level of customer service and contribute to a positive team spirit.
Complete special projects and other assigned duties.